Support

InfoTech-Lincs can offer full hardware and software support. From a formal support contract, to pay-as-you-go support as and when you need it, we can tailor a package to suit you. This can include:

  • on-site visits
  • telephone support
  • email support
  • remote access – we make use of the internet to take control of your individual P.C.’s to diagnose problems remotely, helping to minimise downtime waiting for an engineer to call
  • advice – we are on hand to offer day-to-day advice for any of those annoying technical questions that you sometimes have
  • administration of manufacturer warranties